Expert Insight: Skills

GET AHEAD WITH THE KNOWLEDGE, SKILLS
AND INSIGHT OF OUR TOP EXPERTS

Select a category below or search by keyword to download your mind map or contact our Expert.

The right people at the table

There is old saying that always stays current: People Trump Strategy. In fact, people often trump processes, procedures, and methodologies. It is not that these other things are not important, it is that their effectiveness or ineffectiveness is driven by the people executing the processes, procedures, and methodologies. You don’t really say: “That process let me down!”...you say; “That person let me down!.

Downloads

The right people at the table

Leadership Ownership

Fill in the questionnaire for yourself, to get some quick insights into your leadership, and drive a really good discussion in your leadership team, on the key habits and behaviors to role model for the rest of your organization.

Downloads

Leadership Ownership

Getting to Yes

Negotiate on interests, not options

Downloads

Getting to Yes

Getting Your Business Sale/Investment Ready

Readiness is a mindset
• Its never too early to begin a Readiness programme
• Financial Planning – how much money do I need
• Financial Readiness is about delivering value
• Legal Readiness – it will save you time and money
• People are your most important asset - you need them:
o around; and
o performing

Downloads

Getting Your Business Sale/Investment Ready

Your Digital Well-Being

Overwhelmed? Stressed? Losing the battle against time? There is another way to work. Instead of suffering from the daily digital deluge, get balanced. Instead of putting up with rising panic as you open your inbox, let clever digital systems do the work for you.  ‘Getting Things Done‘ getting you down? This interactive and practical workshop with Sinead will give you the digital tools, strategies and tactics to improve your digital well-being. Companies and individuals she’s worked with say she has changed the way they work.

Downloads

Your Digital Well-Being

Presentation Preparation Worksheet

Presenting, a key part of any leader’s role, is a huge opportunity to impact, inspire,  and challenge. This worksheet helps you make the most of the opportunity.

Downloads

Presentation Preparation Worksheet

Appraisals

Managing your team’s performance has never been more important. The business benefits of formalising objectives, training and development plans are well-established - effective appraisals also minimise exposure to a range of legal risks. Appraisals help you encourage staff who are performing and lessen the risk of parting company with the others. This session will provide you with the tools to limit the risks to your business and tackle staff appraisals with confidence.

Downloads

Appraisals

Consider your customers and communicate

Qantas jets are back in the air - but it will take a long time, if ever, before the international reputation of the “Flying Kangaroo” brand is restored. There are two simple business lessons for all to ponder. Lesson One: If you disrupt the plans of 88,000 customers there will be long-lasting consequences, with no shortage of people muttering about whether they will ever support your brand again. Lesson Two: If something goes wrong - especially if it’s your company’s fault - then get on the front foot and communicate about it. There’s a simple formula which you need to apply in such difficult situations. Qantas didn’t.

Downloads

Consider your customers and communicate

Fierce Conversations

If you could put the cost of failed communication and misunderstanding on your P & L it would almost certainly be one of the largest costs you face. If you could quantify it you’d address it as seriously as you would malfunctioning service. This is your chance to develop the skills you need in this vital area of communication.

Downloads

Fierce Conversations

Body Language - International Differences

When conducting business abroad it helps if you’re aware of local etiquette and traditions. These document outline International Body Language etiquette when travelling to different countries.

Downloads

Body Language - International Differences

Body Language at Work

Use body language effectively in the work place.

View video

Downloads

Body Language at Work

Backwards Forwards Planning Template

PowerPoint Template ready for customisation

Downloads

Backwards Forwards Planning Template

How to Release an Hour a Day

Time is every leader’s most prescious resource. So releasing an hour a day to do the important stuff makes sense!

Downloads

How to Release an Hour a Day

You Are What You Remember

How much potential do you carry around in your head, in your memory? By using simple techniques that work off how the brain works we can leverage our brain power to a frightening extent. Computers still don’t rival your capability!

Downloads

You Are What You Remember

The Making of a Corporate Athlete

To perform leaders would do well to look at professional sportsmen. They compete internationally and follow practices that optimise their performance under pressure. Corporate athletes are no different. How should they get to their ideal performance state?

Downloads

The Making of a Corporate Athlete

Managing Your Energy Not Your Time

Time management can feel like a battle. Leaders are desperately short of time. Managing your energy is an innovative and effective approach that gets to the root of the issues around time. There are ways to increase your capacity; time though is finite.

Downloads

Managing Your Energy Not Your Time

Innovation & Creativity

How do you get the very best from your staff and so differentiate your company? The answer lies in creating a culture of innovation and creativity where every person can contribute creatively and constructively. David will introduce you to tools that make this happen.

Downloads

Innovation & Creativity

How to Run Your Business in 1 Hour a Day

This workshop will help you reduce your workload while actually improving your results! It’s interactive and you’ll examine your workload and time spent working. We’ll consider the potential benefits of using tested tools to reduce your workload and improve your returns. And we’ll look at how to put a range of appropriate measures in place to ensure that the performance of the business is being properly measured whilst the owner/CEO is “absent”. These will give you the confidence to reduce the hours you spend at work.

Downloads

How to Run Your Business in 1 Hour a Day

How to Negotiate Better Deals

Every leader negotiates - with customers, suppliers, and staff. Doing a better job will yield you extraordinary results. Jeremy provides practical help and tools to strengthen your negotiating skills - a framework for the process and invaluable tips on preparation, your attitude, your language and your strategy.

Download includes negotiation worksheets.

Downloads

How to Negotiate Better Deals

Deep Listening

‘Deep Listening’ is a simple, radical idea: improve communication and increase business performance just by learning to listen.  Deep Listening is not hard to do, but it’s extremely rare.  This interactive session is designed to let you explore the role of listening in your business and in your life, and to consider what would happen if you were better at it.

Downloads

Deep Listening